Terms of Service

Last updated: September 22, 2026

Overview

Welcome to Paws and Wings™. The terms “we,” “us,” and “our” refer to Paws and Wings™.

Paws and Wings™ operates this online store and website, including all related information, content, features, tools, products, and services made available to you (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide the Services.

These Terms of Service (“Terms”), together with any policies referenced in them, describe your rights and responsibilities when you access or use our Services.

Please read these Terms carefully. They contain important information regarding your legal rights and responsibilities, including warranty disclaimers and limitations of liability.

By visiting, interacting with, purchasing from, or otherwise using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms or our Privacy Policy, you should not access or use the Services.

Section 1 — Access and Accounts

By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you are the age of majority and have given consent for any minor dependents to use the Services on devices you own, purchase, or manage.

To use certain features of the Services or purchase products, you may be required to provide information such as your email address, billing information, payment information, and shipping information.

You represent and warrant that information you provide through our store is accurate, current, and complete and that you have the right to provide that information.

You are responsible for maintaining the confidentiality and security of your account credentials and for activity occurring through your account. You may not sell, transfer, assign, or license your account to another person.

Section 2 — Our Products

We make reasonable efforts to accurately display and describe the products available through our online store. However, product colors, appearance, dimensions, or other visual characteristics may vary depending on your device, display settings, supplier information, manufacturing variations, or other factors.

We do not guarantee that the appearance or characteristics of a product will be identical to how it appears on your screen.

Product descriptions, availability, specifications, and other product information may be updated or changed without prior notice.

We reserve the right to discontinue products or limit quantities available to any person, geographic region, or jurisdiction where permitted by law.

Section 3 — Orders

When you submit an order through Paws and Wings™, you are making an offer to purchase the products included in that order.

We reserve the right to accept, decline, limit, or cancel an order as permitted by applicable law. An order is not considered accepted until we confirm acceptance and successfully process the required payment.

Please review your order carefully before submitting it. Because orders may enter fulfillment processing quickly, we cannot guarantee that cancellation or modification requests can be accommodated after an order has been placed.

If we decline, modify, or cancel an order, we may attempt to notify you using the contact information supplied with your order.

Returns, refunds, and exchanges are governed by our applicable Return and Refund Policy.

You represent that products purchased through our Services are intended for lawful personal or household use and not for unauthorized commercial resale or export.

Section 4 — Prices, Payments, and Billing

Prices, discounts, promotions, and product availability are subject to change without notice.

The price charged for a product will generally be the price displayed at checkout when the order is submitted, subject to correction of errors as permitted by law.

Applicable taxes, shipping charges, or other charges will be displayed or calculated as appropriate during checkout unless expressly stated otherwise.

Promotions may be subject to separate terms and conditions. If promotional terms conflict with these Terms regarding the promotion, the specific promotional terms will govern.

You agree to provide accurate and current purchase, billing, payment, shipping, and account information.

You represent and warrant that you are authorized to use any payment method submitted for a purchase and agree to pay all properly authorized charges associated with your order.

Section 5 — Shipping and Delivery

Shipping and delivery times displayed through our Services are estimates unless expressly stated otherwise.

Delivery times may be affected by carrier operations, fulfillment processing, weather, holidays, supply-chain conditions, customs processing where applicable, incorrect delivery information, and other circumstances outside our reasonable control.

Additional information concerning processing, shipping, delivery, and tracking is provided in our Shipping Policy.

Customers are responsible for providing complete and accurate shipping information when placing an order.

Section 6 — Intellectual Property

The Services and their content—including trademarks, trade names, logos, text, graphics, images, video, audio, designs, website elements, and the selection and arrangement of such materials—may be owned by or licensed to Paws and Wings™ and are protected by applicable intellectual-property laws.

These Terms permit you to access and use the Services for lawful personal, non-commercial purposes.

Unless otherwise permitted by applicable law or expressly authorized by us, you may not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store, transmit, sell, or commercially exploit protected material from our Services.

Nothing in these Terms grants you a license or other right to use intellectual property belonging to Paws and Wings™, Shopify, our suppliers, licensors, or other third parties except as expressly provided.

Paws and Wings™, its associated branding, logos, designs, and slogans may be protected trademarks or other intellectual property. They may not be used in a manner that infringes applicable rights or falsely suggests sponsorship, affiliation, or endorsement.

Shopify's names, trademarks, logos, and related intellectual property belong to Shopify or its licensors.

All other trademarks appearing through the Services remain the property of their respective owners.

Section 7 — Optional Third-Party Tools

We may provide access to tools, applications, integrations, or services offered by third parties.

We may not monitor or control those third-party services. Access to such tools may be provided “as is” and “as available,” subject to applicable law.

Your use of third-party tools is at your discretion and may also be governed by the third party's own terms and privacy policies.

We may introduce new features, tools, integrations, or resources in the future. Unless otherwise stated, such features will be considered part of the Services and subject to these Terms.

Section 8 — Third-Party Links

Our Services may contain links to websites, applications, platforms, or content operated by third parties.

We do not control third-party websites and are not responsible for their content, accuracy, availability, privacy practices, security practices, products, or services.

If you leave our Services to access a third-party website or service, you do so subject to the terms and policies of that third party.

Please review third-party terms, privacy policies, return policies, and other applicable policies before entering into transactions with them.

Section 9 — Relationship With Shopify

Paws and Wings™ is powered by Shopify, which enables us to provide the Services to you.

However, sales and purchases made through our store are made directly with Paws and Wings™. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Paws and Wings™, including injury, damage, or loss resulting from products or services purchased through our store.

To the extent permitted by applicable law, you release Shopify and its affiliates from claims, damages, and liabilities arising from or relating to purchases and transactions made directly with Paws and Wings™.

Section 10 — Privacy

Personal information collected through the Services is handled in accordance with our Privacy Policy.

Because our Services are hosted by Shopify, Shopify also collects and processes certain personal information relating to your access to and use of the Services in order to provide and improve its services.

Information submitted through the Services may be transmitted to Shopify and other service providers, including providers located in countries other than the country in which you reside.

Please review our Privacy Policy and Shopify's applicable privacy notices for additional information concerning the collection, processing, use, and disclosure of personal information.

Section 11 — Feedback, Reviews, and Submissions

If you submit reviews, ideas, suggestions, feedback, photographs, comments, proposals, or other content (“Feedback”) through or in connection with our Services, you represent that you have the necessary rights to submit that content.

To the extent permitted by applicable law, you grant us a worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, display, and otherwise use Feedback for purposes including operating, improving, evaluating, and promoting our Services.

You represent that your Feedback will not violate another person's intellectual-property, privacy, publicity, contractual, or other legal rights and will not contain unlawful or malicious content.

If you received compensation, free products, discounts, or other incentives relating to a review or submission, you are responsible for making any disclosures required by applicable law.

We may moderate or remove Feedback where permitted by law and our policies.

Section 12 — Errors, Inaccuracies, and Omissions

Occasionally, information available through our Services may contain typographical errors, inaccuracies, or omissions relating to matters such as product descriptions, pricing, promotions, availability, shipping charges, or delivery estimates.

We reserve the right, subject to applicable law, to correct errors, update information, and cancel or modify affected orders when information is materially inaccurate.

Section 13 — Prohibited Uses

You may use our Services only for lawful purposes.

You may not use the Services to:

• Violate applicable laws or regulations.
• Infringe intellectual-property or other legal rights.
• Submit false, fraudulent, deceptive, or misleading information.
• Harass, threaten, abuse, defame, or unlawfully harm another person.
• Distribute spam or unauthorized solicitations.
• Impersonate another person or organization.
• Upload or distribute viruses, malicious code, or harmful technologies.
• Attempt to circumvent security features.
• Collect or track personal information about others unlawfully.
• Scrape, crawl, or otherwise access the Services in an unauthorized manner.
• Interfere with the proper operation or security of the Services.
• Use the Services for fraudulent, malicious, or otherwise unlawful activity.

We reserve the right to restrict, suspend, or terminate access to the Services when we reasonably determine that these Terms have been violated, subject to applicable law.

Section 14 — Termination

We may suspend or terminate access to all or part of the Services where permitted by law, including when these Terms are violated.

Termination does not eliminate obligations or liabilities incurred before termination.

Provisions that by their nature should survive termination—including intellectual-property provisions, disclaimers, limitations of liability, indemnification obligations, governing-law provisions, and other applicable provisions—will continue to apply.

Section 15 — Disclaimer of Warranties

Information presented through the Services is provided for general informational purposes.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AND EXCEPT WHERE EXPRESSLY PROVIDED OTHERWISE, THE SERVICES AND PRODUCTS MADE AVAILABLE THROUGH THEM ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED.

TO THE EXTENT PERMITTED BY LAW, THIS INCLUDES IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

We do not guarantee that the Services will always be uninterrupted, timely, secure, or error-free.

Some jurisdictions do not permit certain warranty exclusions or limitations. In those jurisdictions, some of the preceding provisions may not apply to you.

Section 16 — Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PAWS AND WINGS™, OUR AFFILIATES, PARTNERS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED THROUGH THE SERVICES, EXCEPT TO THE EXTENT SUCH LIABILITY CANNOT LAWFULLY BE LIMITED OR EXCLUDED.

This may include, where permitted by law, loss of profits, revenue, savings, data, or other similar losses.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

Section 17 — Indemnification

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Paws and Wings™, Shopify, and our respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from third-party claims, liabilities, damages, losses, and reasonable costs arising from:

1. Your material breach of these Terms;
2. Your violation of applicable law or another person's legal rights; or
3. Your unlawful or unauthorized use of the Services.

Any indemnification obligation will apply only to the extent permitted by applicable law.

Section 18 — Severability

If any provision of these Terms is determined to be unlawful, invalid, void, or unenforceable, that provision will be enforced to the fullest extent permitted by applicable law or severed as necessary.

The remaining provisions will continue in full force and effect.

Section 19 — Waiver and Entire Agreement

Our failure to exercise or enforce a right or provision under these Terms does not constitute a waiver of that right or provision.

These Terms, together with policies and other terms expressly incorporated by reference, constitute the agreement governing your use of the Services concerning the matters addressed herein and supersede prior versions concerning those matters.

Section 20 — Assignment

You may not transfer or assign your rights or obligations under these Terms without our prior written consent except where applicable law provides otherwise.

We may transfer or assign our rights and obligations in connection with a business restructuring, transfer, sale, or other lawful business transaction, subject to applicable law.

Section 21 — Governing Law

These Terms and any separate agreements through which we provide Services will be governed and interpreted in accordance with applicable law.

To the extent permitted by law, disputes concerning these Terms or the Services will be subject to the jurisdiction and venue of the appropriate courts having jurisdiction over Paws and Wings™ and the applicable dispute.

Nothing in this section is intended to deprive a consumer of mandatory protections or rights available under applicable law.

Section 22 — Headings

Section headings are provided for convenience and organization only and do not limit or otherwise affect the interpretation of these Terms.

Section 23 — Changes to These Terms

You may review the current version of these Terms of Service on this page.

We may update or replace portions of these Terms from time to time to reflect changes to our Services, business practices, or legal requirements.

When required by applicable law, we will provide appropriate notice of material changes.

The effective date of the current Terms will be reflected by the “Last updated” date at the beginning of this page.

Section 24 — Contact Us

If you have questions about these Terms of Service, an order, or our Services, please contact Paws and Wings™ through our Contact Us page:

💬 Contact Us: https://www.pawsandwings.com/pages/contact

Paws and Wings™
Online-only boutique serving customers throughout the United States
Customer Support Hours: Monday–Friday, 9 AM–6 PM ET